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Store Policies

Privacy & Safety

Welcome to cleverfoxbooks.com. If you use this web site, you accept these terms and conditions of use. Please read them carefully.

The Materials (pictures,text,documents,data,) on this Web Site are only for your personal use. They are not for commercial exploitation (for example, by resale to others or by republication to the public). Further, you may not decompile, reverse engineer, disassemble, rent, lease, loan, sell, or create derivative works from this Web Site or from the Materials. Nor may you use any network monitoring or discovery software to determine the site architecture, or extract information about usage, individual identities or users. You may not use any robot, spider, other automatic software or device, or manual process to monitor our Web Site or the Materials without  prior written permission; please notify us at info@cleverfoxbooks.com and we will be pleased to consider your request for special permission. You may not use the Materials in any way that harms, our employees, directors or other representatives, our participating rights holders or users, or any other third party. You may not use the Web Site as a destination linked from any unsolicited bulk or commercial messages (spam). You may not use or otherwise export or re-export this Web Site or any portion thereof, or the Materials in violation of the export control laws and regulations of the Republic of Ireland. Any unauthorized use of this Web Site or the Materials is prohibited.

Payment Methods

Credit / Debit Cards

PAYPAL

Offline Payments (Cash)

What type of information do we collect?

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

How do we collect information?
When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

Why do we collect such personal information?
We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;

  2. To provide our Users with ongoing customer assistance and technical support;

  3. To be able to contact our Visitors and Users with general or personalised service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  5. To comply with any applicable laws and regulations.

How do we store, use, share and disclose visitors' personal information?
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

How do we communicate with your site visitors?

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

How do we use cookies and other tracking tools?

Cookies are small pieces of data stored on a site visitor's browser. They are typically used to keep track of the settings users have selected and actions they have taken on a site.

In accordance with data privacy regulations, we must inform our visitors that they are using cookies on our website.

Our website uses cookies for important reasons, such as:

  • To provide a great experience for your visitors and customers.

  • To identify your registered members (users who registered to your site).

  • To monitor and analyse the performance, operation and effectiveness of our web shop platform.

  • To ensure our platform is secure and safe to use. 

Types of Cookies

In general, the cookies which are initially placed on our website may be categorised as essential cookies. However, considering that our platform gives you the ability to add multiple components, codes, third-party applications...and so on, our website may include other types of cookies which might require specific settings.

Cookies are data files that are sent between web servers and web browsers, processor memory or hard drives (clients) to recognise a particular user’s device when the user accesses a website. They are used for a range of different purposes, such as customising a website for a particular user, helping a user navigate a website, improving that user’s website experience, and storing that user’s preferences and login information.

Cookies can be classified as either ‘session’ or ‘persistent’ cookies. Session cookies are placed on your browser when you access a website and last for as long as you keep your browser open. They expire when you close your browser.

Persistent cookies are placed on your computer when you access a website and expire at a fixed point in time or if you manually delete them from your browser, whichever occurs first.

Cookies will be set either by our website domain or by third party domains on our behalf. Cookies set by us on our website domain are referred to as ‘first party’ cookies. Cookies set by third party domains or set on or via our website domain on behalf of third parties are referred to as ‘third party’ cookies.

Cookies do not usually contain personal information. Cookies may, however, be used in combination with other information to identify you.

The table below lists the cookies we collect and what information they store.

Cookie Name-- Cookie Description

CART--The association with your shopping cart.

CATEGORY INFO--Stores the category info on the page, that allows to display pages more quickly.

COMPARE--The items that you have in the Compare Products list.

CURRENCY--Your preferred currency.

CUSTOMER--An encrypted version of your customer id with the store.

CUSTOMER --An indicator if you are currently logged into the store.

CUSTOMER INFO--An encrypted version of the customer group you belong to.

CUSTOMER SEGMENT_IDS--Stores the Customer Segment ID

EXTERNAL NO CACHE--A flag, which indicates whether caching is disabled or not.

FRONT END--Your session ID on the server.

GUEST VIEW--Allows guests to edit their orders.

LAST CATEGORY-- The last category you visited.

LAST PRODUCT-- The most recent product you have viewed.

NEW MESSAGE--  Indicates whether a new message has been received.

NO CACHE-- Indicates whether it is allowed to use cache.

PERSISTENT SHOPPING CART--A link to information about your cart and viewing history if you have asked the site.

POLL--The ID of any polls you have recently voted in.

POLLN--  Information on what polls you have voted on.

RECENTLY COMPARED--The items that you have recently compared.

STF --Information on products you have emailed to friends.

STORE--The store view or language you have selected.

USER ALLOWED SAVE COOKIE-- Indicates whether a customer allowed to use cookies.

VIEWED PRODUCT IDS-- The products that you have recently viewed.

WISH LIST--An encrypted list of products added to your Wish list.

WISH LIST CNT--The number of items in your Wish list.

How can you withdraw your consent?
If you don’t want us to process your data anymore, please contact us at sallinscleverfoxbooks@gmail.com.

Privacy policy updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

Questions and our contact information

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at info@cleverfoxbooks.com

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